At TrekShoe, we prioritize swift and secure delivery of your footwear essentials. Whether you're shopping for rugged outdoor gear, performance-driven athletic shoes, or everyday comfort styles, our logistics team ensures meticulous handling from warehouse to doorstep. Orders are processed within 1-2 business days, with quality checks to guarantee your items meet our durability standards before dispatch.
Processing times vary slightly based on seasonal demand, but most orders ship within 48 hours of payment confirmation. Delivery speeds depend on your location and selected shipping method. Remote areas may experience minor delays due to carrier logistics. For time-sensitive needs, consider our expedited options during checkout.
We offer transparent pricing with two tiered options:
Standard Shipping ($15): 10-15 business days for orders under $45.
Free Table Rate Shipping: 5-10 business days for orders totaling $45 or more.
Seasonal promotions may include temporary free shipping thresholds—check our homepage for updates.
We currently serve 30+ countries across North America, Europe, and select Asian markets. Some restrictions apply to islands and territories due to customs regulations. During checkout, our system will automatically validate your address. For unlisted destinations, contact [email protected] for feasibility checks.
Once shipped, you'll receive a confirmation email with:
- Carrier name and tracking number
- Estimated delivery window
- Direct links to monitor progress
Track via our website's "Order Status" portal or the carrier's official app for real-time updates.
While 98% of deliveries arrive on time, unforeseen events like weather disruptions or customs inspections may occur. If your package exceeds the estimated timeframe:
1. Verify tracking for carrier updates
2. Check your mailbox or building reception
3. Contact us at [email protected] with your order number
We'll initiate trace procedures or reship eligible items per our Delivery Guarantee Policy.
International customers are responsible for any applicable taxes or import fees, which vary by country. These charges are separate from your order total and typically payable upon delivery. We declare all packages at actual value to comply with global trade regulations. For duty estimates, consult your local customs office before ordering.
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